Healthrageous Support

Our site provides a Delivery Instructions field in the Address section during checkout. You can choose from common delivery instructions or use Other and pr...

Your meals are delivered to you in a temperature-controlled box with insulated packaging and food-grade dry ice to ensure your meals stay frozen or cold/ref...

Your automatic recurring order will be shipped to the address you entered when ordering your first shipment of meals and will ship on the same day of the w...

There are 3 parts to our packaging - the box, the inside foam insulation lining, and a bag of dry ice. Below is information on how to safely dispose of each...

We apologize for the confusion regarding our shipping. Orders for our frozen meal program transmit daily between the hours of 6am and 10am Central to th...

We use dry ice in our delivery boxes. Dry ice does not melt the same way that regular ice does. It "sublimates" (going from frozen solid to gas wi...

Please check your meal packaging for storing instructions. Each meal program is tailored to meet your health plan's requirements.  Depending on your me...

Healthrageous uses third party delivery services to deliver our meals, not our own drivers.  We recommend you reach out directly to the shipping carrier ...

At the holidays and certain times of year, we will work with our warehouse to keep shipping delays and shipping issues to a minimum. To do this, we may ...

We work with a third party delivery service and do not handle the final delivery of our meals. The delivery company cannot pickup or take back the boxes for...