Delivery

How can I provide specific delivery instructions?
Our site provides a Delivery Instructions field in the Address section during checkout. You can choose from common delivery instructions or use Other and pr...
Sat, 2 Mar, 2024 at 7:39 PM
How are my meals shipped to me?
Your meals are delivered to you in a temperature-controlled box with insulated packaging and food-grade dry ice to ensure your meals stay frozen. This allow...
Fri, 13 Oct, 2023 at 7:32 AM
When will my order arrive?
Your automatic recurring order will be shipped to the address you entered when ordering your first shipment of meals and will ship on the same day of the w...
Sat, 2 Mar, 2024 at 7:43 PM
How do I dispose of the box and dry ice?
There are 3 parts to our packaging - the box, the inside foam insulation lining, and a bag of dry ice. Below is information on how to safely dispose of each...
Wed, 27 Mar, 2024 at 2:20 PM
I was told my meals would show up in 1-3 days. Where are my meals?
We apologize for the confusion regarding our shipping. Orders transmit daily between the hours of 6am and 10am Central to the warehouse in California fo...
Wed, 16 Aug, 2023 at 3:12 PM
I opened my package and there was no ice!
We use dry ice in our delivery boxes. Dry ice does not melt the same way that regular ice does. It "sublimates" (going from frozen solid to gas wi...
Wed, 16 Nov, 2022 at 1:06 PM
How do I store my meals?
Please store your meals in a freezer.  If thawed, meals should be heated and consumed within 3 to 4 days.
Fri, 11 Nov, 2022 at 12:41 PM
I am waiting for delivery. Where is it?
Healthrageous uses third party delivery services to deliver our meals, not our own drivers.  We recommend you reach out directly to the shipping carrier ...
Fri, 5 Apr, 2024 at 11:51 AM
Holiday Shipping and Shipping Delay Banner
At the holidays and certain times of year, we will work with our warehouse to keep shipping delays and shipping issues to a minimum. To do this, we may ...
Fri, 2 Feb, 2024 at 2:10 PM
Do you collect the boxes for reuse or recycling?
We work with a third party delivery service and do not handle the final delivery of our meals. The delivery company cannot pickup or take back the boxes for...
Tue, 23 Jan, 2024 at 12:38 PM